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Post by shiyabul on Aug 20, 2024 7:59:09 GMT 2
Furnishing Your KMS With Quality Content We knew our content was great, and it would be much easier to dump the knowledge into our KMS. We recognized the need to customize our content to the KMS and structure it in there to be simple to navigate and comprehend, thereby creating a smooth flow of information to the user. Whatever was created had to go through a vigorous review https://lastdatabase.com/ process, where the following was looked at: Use of proper grammar. Accuracy of information and screenshots used. Structure of the information presented, such as avoiding long paragraphs and breaking up content with tables and images. Using simple language to reduce misinterpretation. Engaging to capture attention and encourages users to take action. Once the content is created – be it a whiteboard animation video, infographic, job aid, etc. – at least one reviewer is assigned to ensure it meets the requirements. After all the feedback is collected, we incorporate the input and ensure it looks good before sending it back for review again and finally including it on the site.
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